Privacy Policy – Rahal Delivery

Rahal Delivery (“we”, “our”, or “us”) operates the Rahal Delivery mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following:

• Full name
• Phone number
• Email address
• Delivery address

1.2 Location Information

We collect precise and approximate location data only after you explicitly grant permission through your device.

• GPS location (when app is in use)
• Network-based location
• Delivery address entered by you

2. How We Use Your Information

• Provide delivery services
• Assign and track drivers
• Show nearby services
• Calculate delivery time and distance
• Improve app performance
• Provide customer support

3. Location Data Usage

Location data is used to:

• Identify pickup and delivery locations
• Track delivery progress
• Improve accuracy and service quality

4. Sharing of Information

We do NOT sell your personal data.

We may share data only with:

• Delivery drivers (for order completion)
• Partner stores/restaurants
• Payment service providers

5. Data Retention

We retain data only as long as necessary to provide services, resolve disputes, and comply with legal obligations. Data is then deleted or anonymized.

6. Permissions

• Location access (for delivery services)
• Internet access
• Notifications (order updates)

7. Data Security

We use appropriate security measures to protect your information.

8. Your Rights

• Access your data
• Request correction or deletion
• Disable location access

9. Children’s Privacy

Our services are not intended for users under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

11. Contact Us

Rahal Delivery
Website: https://www.deliveryrahal.com
Phone: +965-1890999
Email: support@deliveryrahal.com